Native ServiceNow portal interface
The connector installs directly into your existing ServiceNow interface, requiring no external dashboards or tools.
No-code Power BI ServiceNow integration
Power BI Connector for ServiceNow
Connect your ServiceNow data to Power BI to turn your operational data into strategic insights without custom development.
Tempo is trusted by 30,000+ global companies
Dive into your ServiceNow data analysis with Power BI
Connect ServiceNow to Microsoft Power BI for advanced insights and streamlined integration, enabling comprehensive data analysis and improved decision-making.
No-code integration
Connect ServiceNow to Power BI in just a few clicks, giving you enhanced reporting capabilities (including database views as data sources) without complex configurations or external development.
Advanced customization
Gain full control over what data to extract. Create multiple tailored data sources to support diverse reporting needs across departments, teams, and leadership levels.
Secure data access
Ensure full control over data visibility and governance. Limit data access and export functionality to authorized users only, using predefined ServiceNow roles to manage permissions efficiently.
Reporting templates
Accelerate report creation with ready-to-use Power BI dashboard templates. These templates reflect key ServiceNow metrics and can be easily adapted to your organization’s unique processes and KPIs.
Streamlined setup and instant usability
Built for quick adoption with no hard learning curve, meaning you and your team get benefits from analytics within minutes.
Configuration without coding
Users of all technical levels can build and manage data sources with no scripts or codes.
Data scalability for enterprise workloads
Designed to handle large-scale exports, our connector supports high data volumes without performance impact or timeouts.
Incremental data updates
Optimize sync operations by refreshing only new or changed records, ensuring faster load times and reduced system strain.
Efficient query structuring
Avoid overloading ServiceNow with smart backend query mechanisms that prioritize performance and stability, even with complex datasets.
Cross-platform analytics enablement
Go beyond isolated reporting by integrating ServiceNow data with external sources in Power BI for unified, organization-wide visibility.
Cross-system data merge
Combine ServiceNow insights with CRM, ERP, or custom app data in Power BI to analyze operations holistically.
Organization-wide KPI tracking
See how activity in ServiceNow affects results elsewhere. Connect incidents and change data to sales, HR, or finance metrics to spot downstream and act sooner.
See your data connections at a glance
Empower your users to understand and structure their data before export, resulting in more accurate, context-aware reporting.
Entity relationship diagram
Preview how tables relate and build smarter data models with visual ERD tools embedded in the connector.
Table-level previewing
Inspect fields and data types during configuration to ensure proper export formatting and Power BI readiness.
Built-in automation for actual reporting
Keep leadership and operational teams aligned with always-current dashboards powered by automatic data refreshes.
Scheduled data refresh
Configure periodic refresh intervals that match business needs with daily, weekly, or custom cadence.
Automotive data sync
Enable Power BI to pull updated ServiceNow data automatically, ensuring reports reflect the latest information without manual intervention.
Break down the barriers to accessing advanced insights
Access a free trial of Power BI Connector for ServiceNow
What our customers think about us
Synovus Financial Corp
ServiceNow User
"Our executives are thrilled, we are able to increase the refresh rate of a dashboard they use from 4 times a day to every half an hour without impacting production!"
Enterprise-grade security
Ensure your company's data is completely secure and that you're in compliance with the latest standards.
Connect with the systems you use every day
Tempo tools integrate with tools your organization already uses, right out of the box.
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Timesheets
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Learn moreFrequently Asked Questions
Couldn't find what you need?Go to ourHelp Center
ServiceNow system admin can install Power BI Connector for ServiceNow using HI credentials.
Yes, Power BI Connector for ServiceNow allows exporting any tables your users have access to.
The trial is only available for installation on your sub-production instances.
If you need to get data about something (user), but the data is not present in the table you selected (incidents table), you must first ensure that a relationship between them is created. You can do so by creating a reference field that references the parent table (incident) on the child table (user). That would allow using a dot-walking mechanism that is supported by Connector to retrieve required data easily.
You can set up the row limitation if you would like to reduce the extraction time or need fewer data from the table. However, this setting is up to the user’s choice.
There is generally no impact on the instance performance while pulling ServiceNow information via our connector. Besides, to reduce the server load during the exporting process, the application provides the server-side pagination of data over the OData protocol (limited to 1000 rows per page).
The Power BI Connector requests the data directly from ServiceNow API and it takes some time to export the data. Export time depends on the data amount you’d like to export. The most common use case for companies who use the Connector is to export the data into the Power BI Desktop, build the dashboards and publish the dashboards in Power BI Server or Power BI Service where scheduled refresh can be configured.
Start Analyzing Your Data
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